19 July 2021
Thank you for your continued support throughout the last 18 months. We have been doing our very best to ensure a safe trip to the theatre or cinema has been an option for you as you deal with the difficulties of restrictions and we are hugely grateful to those of you who have visited.
As we move towards the relaxation of restrictions, we understand that these could be met with delight or concern. I want to assure you that the team at The Capitol will continue to ensure you feel secure and safe when you visit.
You will notice that from Monday 19th July 2021 you will now be able to select your own seats for any film you choose to see. If you are concerned about another patron being able to buy seats next to you then please call the Box Office team on 01403 750220 and we will do our best to ensure your safety.
Please also note that along with the relaxation of restrictions across the nation, we will be running with the following expectations:
We encourage customers to continue wearing a face mask when in close proximity to other members of the public.
Our hand sanitising stations and enhanced cleaning regimes will remain in place.
We will continue to operate our air handling at 100% fresh air supply in like with Public Health England advice, ensuring no recycled air is used in any of our spaces.
Cash will be accepted again from Monday 19th July 2021 but we continue to encourage patrons to use card payments if possible.
If you do have any questions regarding bookings please email firstname.lastname@example.org outside our Box Office opening hours.
We look forward to a future beyond the pandemic, but for now we urge you to work with us and be sensitive and respectful to other people’s opinions and beliefs. We will continue to do all that we can to ensure your visit to The Capitol is safe and secure.
Matthew Effemey, Operations Manager